Privacy Policy

Privacy Policy

Introduction

Welcome to https://infrared-paint-drying.collision-talk.com (hereafter referred to as “Infrared Paint Drying,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://infrared-paint-drying.collision-talk.com.
  2. Any mobile applications or software developed and maintained by us.
  3. Online services offered through our platform.
  4. Products purchased or accessed through our digital channels.

Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing user data. We encourage you to review these policies to understand how your information is handled by other entities.

Processing Activities

This Privacy Policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting and interacting with our websites, including browsing content and making purchases.
  3. Subscribing to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

Infrared Paint Drying collects various types of personal information, which can be broadly categorized as follows:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, email addresses, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history associated with purchases made through our platform.
  3. Financial Information: Bank account details and financial records (if provided for direct debits or similar transactions).
  4. Purchase Information: Product/service orders, order quantities, pricing, delivery addresses, and purchase timestamps.
  5. Mobile Device Identifiers: Unique device identifiers, operating system type, and mobile carrier information from your device when you use our mobile applications.
  6. Location Data: GPS coordinates or other location-based services data provided by your device when you access our location-enabled services.
  7. Feedback: Reviews, ratings, comments, and responses to customer support inquiries.
  8. Social Media Information: Data obtained from social media platforms (if connected through our accounts) including user preferences, interactions, and content sharing.
  9. Product Information: Details about products you view, search for, or purchase on our site, including product specifications and preferences.

We gather this data through direct input from users, tracking technologies (like cookies and pixel tags), analytics tools, and through third-party sources who assist us in providing services.

Cookies

Infrared Paint Drying uses cookies to enhance your online experience and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its core features. They enable basic functions like page navigation, form submissions, and session management.
  2. Preference Cookies: We use these to remember user preferences, such as language settings, display options, and ad personalization.
  3. Analytics Cookies: They collect information about your usage of our site, including pages visited, features used, and referral sources. This data helps us improve our services and tailor content to your interests.

Users can manage non-essential cookies through our Cookie Manager, allowing them to restrict or delete specific types of cookies based on their preferences.

Retention and Deletion

We retain personal data for various periods, depending on the purpose for collection:

  1. Account Information: As long as your account remains active or is necessary for ongoing communication between you and us.
  2. Payment Information: For a period sufficient to complete transactions and resolve any disputes, typically up to 7 years.
  3. Financial Records: In compliance with tax regulations, we may retain financial data for longer periods (up to 10 years or as required by law).
  4. Purchase History: Up to 5 years for analytics and customer service purposes.
  5. Other Personal Data: For the duration necessary to fulfill the purpose of collection, unless a longer retention period is required or permitted by law.

Once the data’s purpose is fulfilled, we delete or anonymize it to prevent re-identification.

Security Measures

Infrared Paint Drying implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
  3. Access Controls: Our systems have access controls and permissions to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a higher age limit as required by local law). If we learn that we have collected such data, we will take steps to delete it and notify you if required by applicable laws.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update incomplete or inaccurate personal data.
  3. Erasure (Right to be Forgotten): The right to request deletion of your personal data under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  7. Non-Discrimination: You have the right not to be subjected to automated individual decision-making that significantly affects you.
  8. Data Portability (in some regions): The right to request a portable copy of your personal data, allowing you to easily transfer it between service providers.

To exercise these rights, please contact our privacy team at [email protected] or via postal mail to the address provided below. We will respond within the time frame prescribed by applicable laws.

Changes to Policy

Infrared Paint Drying reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for changes. If we make significant changes, we will notify you through a prominent notice on our site or via email.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding data handling, please contact us:

Email: [email protected]
Postal Mail: Privacy Team, Infrared Paint Drying, [Address], [City, State, ZIP Code]

We are dedicated to addressing your concerns and ensuring a transparent and secure experience while using our services.